Frequently Asked Questions
Answers to common questions about Pitch Notes.
01 Is Pitch Notes licensed and regulated?
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Yes – Pitch Notes is licensed by the UK Gambling Commission (UKGC) under licence number 123-45678. The licence requires us to segregate customer funds, submit to regular compliance audits, and provide responsible‑gambling tools. You can verify the licence details on the UKGC public register.
02 How do I create an account and verify my age on Pitch Notes?
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To open an account, click "Join" on the site, fill in your email, create a password, and complete the short registration form. We then run an automated identity check using a third‑party verification service; you may be asked to upload a photo ID and a proof of address. Once the documents are approved, your account is fully active, usually within a few minutes.
03 What payment methods does Pitch Notes accept for deposits and withdrawals?
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Pitch Notes accepts Visa, Mastercard, and Maestro cards, as well as e‑wallets such as Skrill, Neteller, and PayPal. Bank transfers and a selection of prepaid vouchers are also available; crypto is not currently supported. Deposits are instant; withdrawals are processed within 24 hours for e‑wallets and 3‑5 business days for card or bank transfers.
04 Does Pitch Notes offer a welcome bonus, and what are the wagering requirements?
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New customers can claim a 100 % match bonus up to £50 on their first deposit. The bonus is subject to a 5× rollover (deposit + bonus) which must be met before any winnings can be withdrawn. The wagering must be completed within 30 days, and only bets with odds of 1/1 (2.00) or higher count toward the requirement. If the rollover is not met, the bonus and any associated winnings are forfeited.
05 How does Pitch Notes generate its match predictions, and can I trust them?
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Our in‑house team of football analysts combines statistical models, recent form data, and tactical assessments to produce each prediction. All predictions are then reviewed by senior editors to ensure consistency and to flag any potential biases. While no prediction is guaranteed, we provide transparent win‑rate statistics on our "Results" page so you can evaluate our historical performance. You should always gamble responsibly and treat predictions as one input among many.
06 What responsible‑gambling tools does Pitch Notes provide, and how do I set deposit limits?
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Pitch Notes offers a suite of responsible‑gambling tools, including deposit caps, loss limits, session‑time reminders, and the option to self‑exclude for a set period or permanently. To set a limit, log in, go to "My Account" → "Responsible Gambling", choose the type of limit, enter the amount or duration, and confirm. Limits take effect immediately or after a 24‑hour cooling‑off period for changes to existing limits. If you need further assistance, our support team can help you access external counselling resources.